Bug reports
Include your device, app version, what screen you were on, and the steps that caused the issue.
Support
Need help with Drawbridge Companion?
For bugs, profile import/export questions, purchase restore issues, data/privacy questions, or calculation concerns, contact support and include relevant details without sending unnecessary personal information.
Profile import/export
Describe the profile file, import step, or export behavior you need help with. Do not send full profile exports, backup files, or sensitive information unless needed for support or specifically requested.
Subscriptions and restore
Purchases and renewals are handled by the applicable app store provider, such as Apple through the App Store or Google through Google Play. For restore questions, include what you tried and any visible error message.
Frequently asked questions
Is Drawbridge Companion official?
No. Drawbridge Companion is an independent, unofficial companion app for The Tower - Idle Tower Defense. It is not affiliated with, endorsed by, sponsored by, or approved by Tech Tree Games LLC.
Where is my data stored?
Drawbridge Companion is designed around local-first profile tracking. Your user-entered profile and run data are stored on your device unless you choose to export, back up, or share that data.
How do I request help?
Email support@drawbridgecompanion.com. Include screenshots when useful, but avoid sending personal information, full exports, backup files, or account details that are not needed to resolve the issue.
How do I manage subscriptions?
Subscriptions, cancellations, renewals, and payment methods are managed through the applicable app store provider, such as your Apple ID/App Store settings or Google Play account settings. Drawbridge Companion can provide app support, but Apple, Google, or the applicable app store provider controls billing and cancellation flows.
Why are recommendations not guaranteed?
Recommendations depend on user-entered profile data, modeling assumptions, and the current state of the game. Treat them as planning aids, not promises of a specific result.